FAQ: Bespoke Process & Orders
Your journey begins with a private design consultation. Together, we define your vision, materials, and proportions. Our design team then creates renderings and 3D CAD visuals for your review before production begins. Each step is personally approved by you.
Yes. Signature designs — such as the Devotion or Emperor’s Code — can be personalized with your preferred gold tone, diamond shape, or engraving.
In select cases, yes. Our gemologists will evaluate your stone for suitability and stability before setting it into your new AviNika creation.
Standard made-to-order pieces typically require 3–4 weeks. Bespoke and engraved creations may take 6–8 weeks, depending on complexity. If you have a specific date in mind, rush production can often be arranged.
Bespoke commissions begin with a non-refundable design deposit to initiate modeling and sourcing. The remaining balance is due prior to casting or dispatch. We accept major credit cards, PayPal, and offer installment options via Affirm or Klarna.
FAQ: Contact & Concierge
You may contact our Concierge Team at hello@avinikajewelry.com or via form on our website below.
We are available Monday to Friday, 9 AM – 6 PM (CST).
You may message or call us at +1 (469) 841-8305.
To begin a bespoke commission, you can also schedule a private virtual appointment.
Certainly, we love to stay in touch with our customers. Please find us on Instagram @avinika.jewelry. Find our other links at the top or bottom of the page via social media icons.
Every AviNika client is paired with a dedicated jewelry concierge - your personal advisor throughout your bespoke journey. From the first conversation to final delivery, your concierge ensures a seamless, private, and highly personalized experience.
Your concierge will:
- Arrange private virtual or in-person consultations to understand your story, preferences, and desired style.
- Provide expert jewelry guidance, helping you select the right diamond, metal, and proportions to bring your vision to life.
- Oversee the CAD modeling, gemstone sourcing, and craftsmanship process, ensuring precision and transparency at each stage.
- Manage all shipping, insurance, and delivery logistics with absolute discretion.
- Offer ongoing access for future design projects, upgrades, or adjustments as your collection evolves.
At AviNika, your concierge is not a customer-service agent - they are your personal jewelry curator, devoted to crafting an experience that feels as intentional, refined, and rare as the piece itself.
